Terms of Service

These terms govern your use of gocushy — software operated by Daom Limited (New Zealand) that lets sellers ("merchants") create checkouts, offers, and follow-up automation, operable by humans and by AI agents. By creating an account or using the service you agree to these terms.

1. What gocushy is (and isn't)

gocushy provides checkout and automation software. Merchants sell their own products to their own customers. Payments are processed by Stripe directly into the merchant's own Stripe account — gocushy never holds merchant or buyer funds. The merchant, not gocushy, is the seller of record for everything sold through their checkouts and is responsible for delivering what they sell, honouring refunds, and complying with the laws that apply to their products and buyers.

2. Merchant terms

Your account. Keep your API keys and credentials secure — anything done with your key (including by AI agents you connect) is done by you. You can revoke keys at any time from your dashboard.
Your Stripe account. Taking payments requires a Stripe account subject to Stripe's own agreements, including the Stripe Connected Account Agreement. Stripe's identity verification is mandatory.
Your products. You are solely responsible for your products, their claims, their delivery, and their legality. Delivery links you configure are shown to verified buyers; controlling access beyond that link is your responsibility.
Refunds and disputes. Refund policies are yours to set and honour. Chargebacks and disputes are handled through your Stripe account and are your responsibility.
Taxes. You are responsible for your own tax obligations (including GST/VAT/sales tax) on your sales. Tax amounts calculated at checkout are estimates provided via Stripe Tax based on your configuration.
AI agents. Actions taken by AI agents connected to your account via your API key are your actions. Review what your agents set up; gocushy's safeguards (server-side pricing, signed links) reduce but do not eliminate the need for your oversight.

3. Fees

Plan pricing and platform fees are shown at purchase and on gocushy.com. Platform fees are collected automatically on transactions via Stripe. Stripe's own processing fees are separate and set by Stripe. Fees may change with 30 days' notice; founding-member terms are locked as sold.

4. Acceptable use

You may not use gocushy to sell or promote:

Anything illegal in your jurisdiction or your buyer's, or that infringes others' rights (counterfeits, stolen content, pirated goods);
Products or services prohibited or restricted by Stripe's Restricted Businesses list (including but not limited to: weapons, drugs and drug paraphernalia, adult content, gambling, payday lending, get-rich-quick schemes, multi-level marketing recruitment, counterfeit or deceptive goods);
Deceptive offers: false scarcity that never ends, fake testimonials, misrepresented earnings claims, or products materially different from their description;
Anything that harms minors, promotes hate or violence, or facilitates fraud.

You may not abuse the platform itself: no attempts to bypass fees, probe or attack the infrastructure, resell access without agreement, or use another merchant's data. We may suspend or terminate accounts that violate this policy, and we report unlawful activity where required.

5. Availability and changes

gocushy is provided "as is". We work hard to keep it available and correct, but we do not guarantee uninterrupted service and may change or discontinue features with reasonable notice. We are in active development — beta features are flagged as such.

6. Liability

To the maximum extent permitted by law, Daom Limited's total liability arising from the service is limited to the fees you paid us in the 3 months before the claim. We are not liable for indirect or consequential losses, or for the acts of merchants, buyers, Stripe, or AI agents connected by users. Nothing in these terms excludes rights that cannot be excluded under the New Zealand Consumer Guarantees Act 1993 or Fair Trading Act 1986 where they apply.

7. Termination

You may close your account at any time. We may suspend or terminate accounts for breach of these terms, with notice where practicable. On termination, your Stripe account and its funds remain yours (they were never ours); export of your order data is available on request for 30 days.

8. Governing law

These terms are governed by the laws of New Zealand, and disputes are subject to the exclusive jurisdiction of the New Zealand courts.

Privacy Policy

What we collect

Merchant data: your name, email, hashed password, hashed API keys, product/offer configuration, and connected-service credentials (stored encrypted).
Buyer data (on behalf of merchants): name, email, order details. Card details never touch gocushy — they go directly to Stripe.
Waitlist signups: email address and signup source.

How it's used

To operate checkouts, deliver receipts and follow-up automation the merchant configures, show merchants their own sales data, and (for waitlist signups) send gocushy launch updates. We do not sell personal data.

Processors we use

Stripe (payments), Fly.io (hosting, Sydney region), Resend (transactional email), and — where a merchant connects them — their chosen email platforms (Kit, Mailchimp, ActiveCampaign). Each processes data under its own privacy terms.

Your rights

Under the New Zealand Privacy Act 2020 (and GDPR where it applies), you can request access to or correction/deletion of your personal information: hello@gocushy.com. Buyers should contact the merchant they purchased from first, as the merchant controls their customer relationship.

Questions about any of this: hello@gocushy.com